Remote Service with AIRe Link

AIRe Link

SEE . SUPPORT . SOLVE

Reduce response times, minimize unnecessary customer visits and improve first-time fix rates with AIRe Link – a professional browser-based visual remote support tool. Easy to use and ready whenever you are, AIRe Link means providing real-time assistance to your customers across the globe couldn’t be simpler.

In just two clicks, AIRe Link’s visual assistance software shows you what your customer sees, so you can start supporting them with our advanced visual navigation tools in seconds – no app or technical training required.

How it Works

1

Send Link

Remote assistant sends the invitation to an AIRe Link session via e-mail or SMS.

2

Open in Browser

Customer clicks the link to join the session, without any app installation.

3

Start Support Session

The remote assistant can see what the customer sees and guide them visually.

Full AIRe Link features free for 30 days. No credit card required. No obligation to buy.

Saves Time & Effort

AIRe Link reduces the need for travel and increases first-time fix rates, so you can solve your customers’ issues quickly and easily.

Better for Business

Your teams can be more productive and collaborative with less time spent travelling – good for you and your customers too.

Ensures Safety

AIRe Link keeps both employees and customers safe by avoiding unnecessary contact in hazardous industries or at times of health crises.

Improves Customer Experience

Solving issues remotely makes your team more efficient and effective, so they can provide better support to more of your customers.

Full AIRe Link features free for 30 days. No credit card required. No obligation to buy.

Who is AIRe Link for

Field Service

AIRe Link enables engineers to provide their expertise to customers without the costs and hassle of travelling.

Customer Service

Technical support assistants will be able to see first-hand what the customer is seeing, so they can resolve issues quickly and easily.

Training & Support

Employees can share expertise and support each other, regardless of where they are physically located.

Industries

Manufacturing Equipment, Telecommunications Services, IT Services, Computer & Electrical Equipment, Banking & Financial Services, Professional Printing

Full AIRe Link features free for 30 days. No credit card required. No obligation to buy.

AIRe Link

Contact Us

Please get in touch if you’d like to find out more about how AIRe Link can benefit your business.